Privacy Policy

EdCERT, LLC dba ACUE (“we” or “us”) values your privacy. This Privacy Policy (“Policy”) sets forth our practices regarding the collection, use, and disclosure of information through our website acue.org (“Website”), and online services that we operate and that link to this Policy, including but not limited to open enrollment courses, other courses for faculty development, and full certificate programs (collectively, “Services”). This Policy applies to information we collect on this Website, through your use of the Services, email, and any other electronic messages between you and this Website and/or Services. This Policy does not apply to information collected by us offline or through any other means; or by any third party that may link to or be accessible from or on this Website.

Please read this Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, you may opt not to use our Website or Services. When accessing or using this Website or Services, this Privacy Policy applies as stated above.
This Policy may be amended or changed from time to time. Please check the policy periodically for updates.

I. Collection of Information

We may collect some or all of the following types of information when you access our content and features, register through our Website and/or Services, submit content, or directly contact us with questions or feedback:

• Contact information, such as name, email address, postal address, and telephone number;

• User name and password;

• Demographic information, such as age information and gender;

• Professional and education history;

• Payment card information;

• Photos, video, and audio information;

• User postings, comments, and other information that you submit to user forums;

• Communications preferences;

• Search queries;

• Correspondence, feedback, and other information that you send to us; and

• Additional information as otherwise described to you at the point of collection or pursuant to your consent.

We also may automatically collect certain information when you visit the Website and/or use our Services, including:

• Your browser type and operating system;

• Your internet protocol address, which is the number automatically assigned to your computer whenever you access the internet and that can sometimes be used to derive your general geographic area;

• Other unique identifiers, including mobile device identification numbers;

• Sites you visited before and after visiting the Services;

• Pages you view and links you click on within the Services;

• Information collected through cookies, web beacons, and other technologies;

• Information about your interactions with email messages, such as the links clicked on and whether the messages were opened or forwarded; and

• Standard server log information.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website and/or Services, we may use automatic data collection technologies to collect or gather certain information about your equipment, browsing actions, and patterns, including:

• Details of your visits to our Website and/or Services, including traffic data, geolocation data, logs, and other communication data and the resources that you access.

• Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is statistical data and does not include personal information. It helps us to improve our Website and/or Services so that ACUE can deliver a better and more personalized service to you, including helping us:

• Estimate our audience size and usage patterns.

• Recognize you when you return to our Website and/or Services.

We may use cookies, pixel tags and similar technologies to automatically collect this information. Cookies are small bits of code that are stored by your computer’s web browser and that may automatically identify your browser to the Services whenever your computer is used to visit the Website or use our Services. Pixel tags are very small images or small pieces of data embedded in images, also known as “web beacons” or “clear GIFs,” that can recognize cookies, the time and date a page is viewed, a description of the page where the pixel tag is placed, and similar information from your computer or device. By visiting our Website or using the Services, you consent to our use of cookies and similar technologies. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies and similar technologies, you may not be able to use certain online products, services or features in connection with the Services. We may receive additional information about you—such as the websites you have visited—from sources such as data brokers, data cooperatives, and public databases.

II. Use of Information

For questions of any kind, we offer you the opportunity to contact us via a contact form provided on our website. Your name, a valid email address and your request (“message”) are required so that we know who sent the request and that we will be able to process it. Other information may be given voluntarily.

Data processing for the purpose of contacting us is made on basis of your voluntarily given consent.
We may use information that we collect through the Website and/or Services for a variety of purposes, including to:

• Provide you with the products, promotions, services, and information you request;

• Contact you via email and otherwise about products, services, and events that we think might be of interest to you;
• Maintain or administer the Services, perform business analyses, or for other internal purposes to improve the quality of our business, the Services, and other products and services we offer;

• Publish comments and other information posted in our interactive online features;

• Verify your identity;

• Process payments;

• Customize and personalize your use of the Services and provide you (and enable our partners to provide you) with promotional materials, relevant content and advertisements, surveys and questionnaires, and other materials; and

• As otherwise described to you at the point of collection or pursuant to your consent.

III. Sharing of Information

Our Website includes videos hosted by Vimeo and integrated into our Website via a plug-in. Vimeo is operated by Vimeo, LLC located at 555 West 18th Street, New York, New York 10011 (“Vimeo”).

In order to make the integration as secure as possible, we integrate these plug-ins using what is known as the two-click method. This means no personal data is passed on to Vimeo simply by visiting our Website. Only by clicking on the video does Vimeo receive the information that you have accessed our Website. By activating the plug-in, your personal data may be transferred to Vimeo and possibly stored by that organization in the form of cookies. We have no influence on Vimeo’s data collection, data processing and data deletion processes. If you are logged in with Vimeo, Vimeo may assign this information to your personal user account. If you wish to prevent this potential assignment of data, log out of your Vimeo user account before using our Website and deleting the corresponding cookies from Vimeo. For more information about Vimeo’s data processing and privacy practices, please visit vimeo.com/privacy.

We are committed to maintaining your trust, and we want you to understand when and with whom we may share the information we collect.

• Course completion information, for institutions who paid directly for course enrollments.

• Affiliate and Partners. We may share your information with affiliates and select partners for a variety of purposes, including research, business, operational, and promotional purposes.

• Third-Party Ad Serving and Audience and Traffic Measurement Services. We may use third parties to serve advertisements on the Services. Third parties may set their own cookies or similar web technologies to collect information about users’ online activities over time and across different websites.

• Service Providers. We may share your information with service providers that perform certain functions or services on our behalf (such as to host the Services, manage databases, perform analyses, or send communications for us).

• Other Parties When Required by Law or as Necessary to Protect the Services. We may disclose your information to third parties in order to: protect our legal rights, safety, and security, our parent company and affiliates, and the users of our Services; enforce our Terms and Conditions; prevent fraud (or for risk management purposes); and comply with or respond to law enforcement or legal process or a request for cooperation by a government entity, whether or not legally required.

• In Connection With a Transfer of Assets. If we sell all or part of our business, or make a sale or transfer of assets, or are otherwise involved in a merger or business transfer, or in the event of bankruptcy, or similar event, we may transfer your information to one or more third parties as part of that transaction.

• Other Parties With Your Consent. We may share information about you with third parties when you consent to such sharing.

• Aggregate Information. We may disclose to third parties information that does not describe or identify individual users, such as aggregate website usage data or demographic reports.

• We may allow third parties to place and read their own cookies, web beacons and similar technologies to collect information through the Services.

IV. Social Networking

We may work with certain third-party social media providers to offer you their social networking services through our Services. For example, you can use third-party social networking services, including but not limited to Facebook, Twitter and others to share information about your experience on our Services with your friends and followers on those social networking services. These social networking services may collect information about you, including your activity on our Services. These third-party social networking services also may notify your friends, both on our Services and on the social networking services themselves, that you are a user of our Services or about your use of our Services, in accordance with applicable law and their own privacy policies. If you choose to access or make use of third-party social networking services, we may receive information about you that you have made available to those social networking services, including information about your contacts on those social networking services.

You also may be able to link an account from a social networking service (e.g., Facebook) to an account through our Services. This may allow you to use your credentials from the other site or service to sign in to certain features on our Services. If you link your account from a third-party site or service, we may collect information from those third-party accounts, and any information that we collect will be governed by this Policy.

V. Security

We have adopted security procedures to help protect against loss, misuse, and unauthorized access to the information you provide to us. Please note that no data transmission or storage can be guaranteed to be 100% secure. As a result, while we strive to protect your information and privacy, we are unable to guarantee or warrant the security of any information you disclose or transmit to the Services nor can we be responsible for the theft, destruction, or inadvertent disclosure of your information.

VI. Children’s Privacy; Persons Under the Age of 13

The Services are directed to a general audience. Our Website and/or Services is not intended for anyone under the age of 13. Please note that any use of the Website or Services by anyone under the age of 13 is prohibited, as described further in our Terms and Conditions. We do not knowingly collect, use, or disclose personal information from children under the age of 13 without prior parental consent, except as permitted by the Children’s Online Privacy Protection Act (“COPPA”). If we learn that we have collected personal information from a user under the age of thirteen, we will promptly delete personal information collected from that user.

VII. Your California Privacy Rights

The California Consumer Privacy Act (CCPA) gives certain consumers that reside in California the right to know what categories of personal information ACUE collects about them and how and for what purposes we use and share that information.

As set forth in this policy, we collect certain personal information from you and from other categories of sources.  Section I above identifies the categories of personal information we collect. We may use this personal information as set forth in Section II for the business and commercial purposes identified in Section II.  We may share and disclose this personal information with as set forth in Sections III and IV.

ACUE does not sell personal information to third parties within the scope of the application of the CCPA.

You have the right to request that we disclose to you (i) the categories of personal information we collected about you and the categories of sources from which we collected such information; (ii) the specific personal information we collected about you; (iii) the purpose for collecting personal information about you; and (iv) the categories of personal information about you that we shared or disclosed and the categories of third parties with whom we shared or to whom we disclosed such information in the preceding 12 months. You also have the right to request that we delete personal information we collected from you subject to certain exceptions.

You also have the right to not be discriminated against in pricing and services because you exercise any of your rights under the CCPA. ACUE does not offer financial incentives to consumers in exchange for the retention or sale of a consumer’s personal information.

Some web browsers may transmit “do-not-track” signals to the websites with which the user communicates. Because of differences in how web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. Because there currently is no industry standard concerning what, if anything, websites should do when they receive such signals, we may take no action in response to these signals. If and when a final standard is established and accepted, we will reassess how to respond to these signals. In some cases, third parties may be able to collect information about a user’s online activities over time and across different websites when he or she uses our Services.

For California residents, California Civil Code Section 1798.83 gives you the right to ask us for information regarding the disclosure of your personal information to third parties for the third parties’ direct marketing or advertising purposes. If you choose to exercise this right, please send ACUE an email to the email address in the Contact section at the end of this page or send a letter to the address stated in that section.

If you reside in California and are under the age of 18, California Business and Professions Code Section 22581 gives you the right to ask and obtain removal of content or information you have publicly posted. Even if such a request is made, ACUE is unable to guarantee that that every item of content or information can be fully removed, despite our reasonable efforts. It is also possible that the applicable law may not require removal. To exercise your right to ask, please send ACUE an email to support@acue.org or a letter to The Association of College and University Educators, 85 Broad Street, 17th Floor, New York, New York 10004, Attention: General Counsel.

You may be required to submit proof of your identity for these requests to be processed as a verifiable consumer request. We will respond to your request consistent with the CCPA. We will deliver personal information that we are required by law to disclose to you in the manner required by law within 45 days after receipt of a verifiable request, unless we notify you that we require additional time to respond, in which case we will respond within such additional period of time required by law.

If you have submitted personally identifiable information (e.g., name, address, email address, credit card number) through the Website and/or Services and would like to change or delete that information, please send ACUE an email to support@acue.org or a letter to The Association of College and University Educators, 85 Broad Street, 17th Floor, New York, New York 10004, Attention: General Counsel.

To learn more about your California privacy rights, visit, https://oag.ca.gov/privacy/ccpa.

VIII. International Users

Please note that the Services are directed towards users who reside in the United States of America. By using the Services, you consent to the collection, storage, processing, and transfer of your information in and to the United States of America, or other countries and territories, pursuant to the laws of the United States of America. While some of these countries may not offer the same level of privacy protection as your own, we commit to uphold the privacy protections as explained in this Policy.

Certain European Visitors to this Website

Data Protection Rights Under General Data Protection Regulation (GDPR)
If you reside in the European Economic Area (EEA) and you visit our Website and/or Services, you have certain data protection rights under the General Data Protection Regulation. This section applies solely to EEA residents and is provided to comply with the GDPR and any terms defined in the GDPR have the same meaning when used in this Section.

ACUE aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. If you wish to be informed what personal data we hold about you and if you want it to be removed from our systems, please contact us at the email address in the Contact section at the end of this page.

In certain circumstances, you have the following data protection rights:

• The right to access, update or to delete the information we have on you, GDPR Art. 15.

• The right of rectification, GDPR Art. 16. You have the right to have your information rectified or corrected if that information is inaccurate or incomplete.

• The right to object, GDPR Art. 21. You have the right to object to our processing of your personal data.

• The right of restriction, GDPR Art. 18. You have the right to request that we restrict the processing of your personal information.

• The right to data portability, GDPR Art. 20. You have the right to be provided with a copy of your personal data in a structured, machine-readable and commonly used format.

• The right to withdraw consent, GDPR Art. 7 sec. 3. You also have the right to withdraw your consent at any time where ACUE relied on your consent to process your personal information.

• You may contact us at the information provided in the Contact section below to exercise the above rights. Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about ACUE’s collection and use of your personal data, GDPR Art. 77. For more information, please contact your local data protection authority in the European Economic Area (EEA), or the European Data Protection Supervisor about the processing of your personal data. You may visit: https://edps.europa.eu/

IX. Links to Third-Party Content

The Website and/or Services may link to other sites and services that are operated and maintained by third parties. These third parties operate independently from us, and we do not control their privacy practices. Such links do not constitute an endorsement by us of the content or the persons or entities associated therewith. This Policy does not apply to third-party content. We encourage you to review the privacy policies of any third party to whom you provide information.

X. Modifications to this Policy

We may modify this Policy at any time by posting revisions to the Website and/or Services or providing other appropriate notice (e.g., a website banner).

XI. Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. ACUE has created mechanisms to give you the following so you can control your information:

• Tracking Technologies. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this Website and/or Services may then be inaccessible or not function properly.

• Promotional Materials from ACUE. If you do not wish to have your contact information used by us to promote our own products or services via email, you can opt out by unsubscribing directly in the link in the email, by editing your profile to unsubscribe, or send us an email stating your request to support@acue.org.

Contact Us

If you have any questions about this Policy or would like to opt out of our services, you may contact us at support@acue.org or The Association of College and University Educators, 745 Fifth Avenue, #500, New York, NY 10151, Attention: General Counsel.

Effective Date: March 25, 2020.

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