Join a mission-driven organization with a team that is passionate about excellence in college education. Below are current career opportunities available at ACUE and submission guidelines to apply.
About ACUE
Join a mission-driven organization with a team that is passionate about excellence in college education.
The Association of College and University Educators’ (ACUE) mission is to ensure student success and equity through quality instruction.
In partnership with colleges, universities, higher education systems, and associations, ACUE prepares and credentials faculty in the evidence-based teaching practices that improve student achievement and close equity gaps. Numerous and independently validated studies confirm that students are more engaged, learn more, and complete courses in greater numbers—more equitably with their peers—when taught by ACUE-credentialed faculty.
ACUE’s online, cohort-based credentialing programs are delivered through institutional partnerships and open enrollment courses endorsed by the American Council on Education.
Position Summary:
ACUE is seeking a Partnership Success Coordinator (PSC) to provide broad partnership support and administrative assistance to the Partnership Success Director (PSD) team. This role will work in collaboration with multiple teams within ACUE to ensure partnership success.
Reporting to the Executive Director of Partnership Success, the PSC will provide administrative and functional support for the onboarding and expansion of partnerships. The right candidate will assist in the preparation of collateral, manage meeting materials and logistics, and support onboarding and retention of partnerships for the PSD team. This role requires the ability to manage multiple, conflicting priorities at scale in a rapidly evolving landscape. Flexibility, creativity, excellent prioritization, attention to detail and collaboration skills are critical to the success of this position.
Responsibilities:
- Provide support to the PSDs with renewal and partnership management. Support in the preparation of partnership meetings (internal and external), virtual meetings, maintain Salesforce data, assist in Partnership Design meetings, and synthesize partner history
- Conduct partnership research using tools such as College Navigator to identify shifts in Partner organizational structure, communicate with PSD team and document changes in Salesforce
- Create, monitor, and synthesize partnership data, such as transcript reports and summary report presentations
- Assist with preparation of partner pitch decks, partnership toolkits, partner-facing information sessions, applications, and coordinate Course Experience needs
- Coordinate with internal teams to help execute events, focus groups, and partner marketing opportunities
- Support the enrollment process which requires pre-launch milestones, applications, correspondence, emails, and information sessions
- Coordinate partnership renewal and internal planning meetings. When applicable, collate and distribute minutes and manage required follow-ups
- Manage pertinent institution data, transcript reports, and Progress Summary reports, and manage partner-related Salesforce data (CRM), such as contacts, mailing addresses, procurement information, and meeting notes
- Collaborate with Marketing on sales collateral, so it reflects the sales team’s needs and marketing objectives
- Serve as the liaison between Partnership Success and the Marketing team.
Experience and Education
- Bachelor’s degree or equivalent work experience
- At least 2 years of progressive experience supporting Partnership Teams
- Attention to detail and excellent organizational skills
- Ability to work in a virtual environment
- Excellent written and verbal communication skills
- Strong expertise with Microsoft Office Suite, specifically Microsoft Excel
- Strong expertise with Salesforce, an affinity for process and problem solving
- Comfortable in a fast-paced, environment where change is constant, and an affinity for improving student outcomes and equity
This job description is not designed to be a comprehensive list of duties or responsibilities, other duties may be assigned at any time with or without notice.
This position is remote; however, you must be able to work effectively and within a few hours of the Eastern (GMT-5) time zone. This position will require the possibility of occasional (no more than 5%) travel. We require staff whose roles require travel to be fully vaccinated due to the requirements of many of ACUE’s partners.
ACUE is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We believe that having a staff with diverse personal and professional backgrounds and lived experience enhances our ability to meet our mission and creates an environment where all members of our community can thrive. We strongly encourage applications from people of color, immigrants, women, first-generation college graduates, persons with disabilities, members of the LGBTQ community, people with lived experience of poverty and/or racism, and people from underrepresented and historically marginalized groups.
Compensation:
A competitive compensation package will be provided commensurate with experience and responsibilities. This full-time position includes salary and benefits.
Anticipated Salary Range: $40,000 -$45,000
How to Apply: A resume/CV and cover letter that expresses your specific interest and qualifications for this position should be emailed to [email protected].
Please include “Partnership Success Coordinator” in your subject line. Submissions without a cover letter will not be considered.
Only emailed expressions of interest will be considered.
About ACUE:
The Association of College and University Educators’ (ACUE) mission is to ensure student success and equity through quality instruction. In partnership with colleges, universities, higher education systems and associations, ACUE prepares and credentials faculty in the evidence-based teaching practices that improve student achievement and close equity gaps. Numerous and independently validated studies confirm that students are more engaged, learn more, and complete courses in greater numbers—more equitably with their peers—when taught by ACUE Certified faculty. ACUE’s online, cohort-based credentialing programs are delivered through institutional partnerships and open enrollment courses endorsed by the American Council on Education.
Position Summary:
The Marketing and Communications Coordinator will have both strategic and operational responsibility in implementing an integrated communications and marketing strategy across owned/earned media, digital channels, and events – all with a focus on amplifying the ACUE brand to support reputational and partnership growth.
The Marketing and Communications Coordinator will be a highly skilled writer, constantly searching for ways to improve workflows, and producing the highest quality work possible. This position will focus messaging around outcomes and benefits, promote the brand through partner impact, and position ACUE as one of the industry’s leading voices on student success. Additionally, the successful candidate will be detail-oriented, a strong communicator, and eager to gain experience in the areas of account-based marketing, demand generation, events, and marketing management. This position will report to ACUE’s Director of Brand and Communications.
RESPONSIBILITIES
The Communications and Marketing Coordinator will:
Drive External Communications & Content Marketing
- Work across marketing team to develop and implement a content calendar mapping out all external communications activities
- Focus on copywriting and managing the development of owned content (website, social media, newsletter, and sales/marketing materials)
- Write and publish social media content across all platforms that inspires and builds meaningful target audience engagement, while constantly mining for insights, and ideating creative campaigns
- Optimize ACUE’s earned media strategy by managing content production, including thought leadership pieces, press releases, media pitches, communications templates (including coordination with freelancers, agencies)
- Build and support the execution of outbound marketing campaigns that effectively drive and support brand awareness, lead generation, nurturing, and conversion
- Help implement SEO best practices and keywords in website content
- Manage and implement account-based marketing and other audience segmentation strategies
- Support the creation of an online ACUE Community of engaged educators
Maximize ACUE’s events strategy
- Plan and lead the execution of monthly webinars that generate new leads, strengthen relationships, and provide real value to the higher education ecosystem
- Support the Director of Events in leveraging our participation and sponsorship in conferences and virtual events
Support Internal Communications & Organizational Management
- Develop internal updates and presentations to communicate team progress and maximize company-wide value of communications marketing activities
- Regular maintenance of coverage tracking, media lists, press, and announcements
- Create a dashboard for monitoring key marketing KPIs and other metrics, and provide regular reporting and analysis for continuous improvement on strategies and tactics
KEY SKILLS AND EXPERIENCE
- Excellent interpersonal, written, and verbal communication skills
- Experience managing online and in-person events/conferences and creating innovative storytelling and product marketing campaigns
- Self-motivated and reliable, with an independent work ethic and entrepreneurial mindset
- Direct experience developing and managing content marketing and media plans
- Excellent time management and organizational skills to meet critical deadlines
- Have demonstrated ability to gain consensus among multiple stakeholders in a matrix organization
Technical skills required:
- Proficiency in using Social Media Platforms: Facebook, Twitter, Instagram, YouTube, LinkedIn, and HootSuite
- Experience with WordPress, and website maintenance and design (HTML, SEO, etc.)
- Experience with Vimeo and basic video editing (for social media posts)
- Experience using Google Analytics
- Proficiency with Microsoft and Adobe Creative Suites
Experience and Education:
- Bachelor’s degree is required
- Minimum of 5 years of progressive experience in brand communications
- Experience developing B2B assets and campaigns
- Experience in higher education and/or agency environments preferred
- History of working collaboratively with sales, marketing, and operational teams to
Other Duties:
This job description is not designed to be a comprehensive list of duties or responsibilities, other duties may be assigned at any time with or without notice.
Position Details
This position is remote, but the ability to occasionally travel (10%) is required. We follow CDC guidance and require staff whose roles require travel be fully vaccinated.
ACUE is an equal opportunity employer. We value a diverse workforce and an inclusive culture. We believe that having a staff with diverse personal and professional backgrounds and lived experience enhances our ability to meet our mission and creates an environment where all members of our community can thrive.
We strongly encourage applications from people of color, immigrants, women, first generation college graduates, persons with disabilities, members of the LGBTQ community, people with lived experience of poverty and/or racism, and people from underrepresented and historically marginalized groups.
Compensation:
A competitive compensation package will be provided commensurate with experience and responsibilities. This full-time position includes salary and benefits.
Anticipated Salary Range: $53,500 – $60,000
How to Apply:
Resumes/CVs and a cover letter which expresses your specific interest in and qualifications for this position should be emailed to [email protected] Please include “Communications and Marketing Coordinator” in your subject line. Submissions without a cover letter will not be considered.
Only emailed expressions of interest will be considered.
